CASEXON

How Do I Create a Support Request?

Send the issue to Support under the correct category with the required evidence.

Request creation

  1. Open the Inventory tab in your profile.
  2. problem.
  3. Write a short and explanatory title.
  4. transaction ID, date and expected result.
  5. Add the required screenshots and send the request.

For a faster resolution

  • Do not make multiple requests for the same issue.
  • Steam is related to the offer, add the offer link.
  • Payment.
  • Support messages by the same request.